Indulge in the luxurious feel of our Whipped Tallow Face Cream Lge, handcrafted with love using tallow from our own grass-fed farm. This creamy and dreamy moisturizer is infused with nourishing castor oil and rejuvenating frankincense, providing a powerhouse of benefits for your skin. The whipped tallow delivers essential fatty acids, vitamins, and antioxidants to deeply moisturize and protect your skin, while the castor oil helps to cleanse and soften, and the frankincense works to reduce the appearance of fine lines and promote a radiant complexion. Treat your skin to the best nature has to offer with our Whipped Tallow Face Cream Lge, and revel in the pure, wholesome goodness of tallow skincare.
Whipped Tallow Face Cream Lge
Twisted Willows – Refund & Returns Policy
We want you to be completely thrilled with your tallow cream purchase. If anything isn’t right, we’re here to make it right.
1. 30-Day Satisfaction Guarantee
If you’re not 100% happy with your tallow cream for any reason, you may return it within 30 days of the delivery date for a full refund of the purchase price (excluding original shipping fees).
2. Eligibility for Return
• The product must be returned within 30 days from the date you received it.
• Items must be unused and in the same condition you received them (at least 80% of the product remaining). We understand you may need to try a small amount to test for skin compatibility.
• The product must be in its original packaging with all labels intact.
• Items marked “Final Sale” or purchased with a non-refundable promo code are not eligible for return.
3. Hygiene & Safety
Because our tallow creams are personal-care skincare products:
• We cannot accept returns on products that have been extensively used or appear unhygienic.
• Any product that shows signs of tampering or contamination will not be eligible for refund.
4. How to Return
1. Contact us within 30 days of delivery at [your email address] or through the Contact page with your order number and reason for return.
2. We’ll reply within 24–48 hours with return instructions and a return authorization number.
3. Pack the item securely in its original packaging, include the return authorization number, and ship it back to the address we provide.
4. We recommend using a tracked shipping method—you are responsible for return shipping costs unless the item arrived damaged or incorrect.
5. Refunds
• Once we receive and inspect your return (usually within 5 business days), we’ll issue a refund to your original payment method.
• Refunds typically appear in your account within 3–10 business days, depending on your bank or card issuer.
• Original shipping fees are non-refundable (except in cases of damaged or incorrect items).
6. Damaged or Incorrect Items
If your tallow cream arrives damaged, leaked, or you received the wrong product/scent, please contact us within 7 days of delivery with photos of the issue. We’ll send a free replacement or issue a full refund (including original shipping costs) — whichever you prefer.
7. Non-Returnable Items
• Gift cards
• Items on final sale or purchased during a “no-returns” promotion
• Products purchased more than 30 days ago
8. Questions?
We’re here to help! Reach us anytime at [your email] or [your phone number if applicable].
Effective date: December 11, 2025
Twisted Willows reserves the right to update this policy at any time. Purchases are governed by the policy in effect at the time of sale
